Resolving Conflict & Building Strong Teams 9.30.14

Conflict resolution skills are extremely important in the workplace.  In this course, you will discover your conflict management style and strategies, as well as tips and techniques to use when you have a challenging situation or are dealing with a difficult person.

This interactive session will provide new strategies and specific tools to address and resolve conflict as it arises and before it escalates unnecessarily. Facilitated by Janis Whitaker.