Management Essentials is a 9-Week Certificate Course, now being offered during the day from 9 a.m. - 12 p.m.
The skills and abilities that an employee possesses to be an excellent individual contributor are distinct from the skills and abilities essential to be a successful manager or supervisor. For managers to be accomplished in this complex role, they must be proactive and develop a capacity to listen to, motivate, and inspire action in those on their team or in their department.
SDEA’s Management Essentials Certificate is ideal for new managers, as well as those interested in expanding their leadership capacity. Expert instructors will teach participants to leverage both technical skills and people skills to meet new challenges with increased confidence and skill.
The course covers the following topics:
- June 18 - Strategic Interviewing
- June 25 - New Employee Orientation
- July 9 - Effective Communication for the Workplace
- July 16 - Resolving Conflict
- July 23 - Performance Appraisals
- July 30 - Reprimand, Discipline, & Discharge
- August 6 - Practicing Leadership in the Workplace
- August 13 - Time Management & Delegation
- August 20 - Employment Law