Management Essentials is a Brand-New 9-Week Certificate Course.
The skills and abilities that an employee possesses to be an excellent individual contributor are distinct from the skills and abilities essential to be a successful manager or supervisor. For managers to be accomplished in this complex role, they must be proactive and develop a capacity to listen to, motivate, and inspire action in those on their team or in their department.
SDEA’s Management Essentials Certificate is ideal for new managers, as well as those interested in expanding their leadership capacity. Expert instructors will teach participants to leverage both technical skills and people skills to meet new challenges with increased confidence and skill.
The course covers the following topics:
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Jan. 21 - New Employee Orientation
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Jan. 28 - Strategic Interviewing
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Feb. 4 - Effective Communication for the Workplace
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Feb. 11 - Resolving Conflict
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Feb. 18 - Performance Appraisals
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Feb. 25 - Reprimand, Discipline, & Discharge
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Mar. 4 - Practicing Leadership in the Workplace
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Mar. 11 - Time Management & Delegation
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Mar. 18 - Employment Law
Printable Flyer Here.