Compliance with the Americans with Disabilities Act (ADA) can challenge even the most seasoned HR professional. In addition to addressing issues of compliance and legality, this course will help attendees learn how to handle an employee who asks for an accommodation as well as those who are in need of one, but who fail to ask.
The program also covers essential interview elements in light of ADA requirements, such as what to ask and what not to ask and how to keep personal emotions and biases out of the process.